About Start Culture Shift

Start Culture Shift partners with leaders to identify actionable opportunities to build a stronger work culture.

Creating a positive work culture is attainable when you invest in your employees, and arm them with the skills to communicate and collaborate effectively. This means having open and honest conversations, giving feedback regularly, clarifying expectations, and using strategic and critical thinking frameworks to problem solve and innovate. These skills are the building blocks of an organization where people have clarity on performance expectations, know how to navigate challenges, and can build long-term, trusting relationships.

A positive work culture results in greater employee engagement and is your strongest asset in attracting and retaining talent in a challenging labor market. Communication and collaboration skills are the building blocks of an inclusive, nimble, high-performing organization in an increasingly remote work environment. Together, we will focus on these skills to bring great clarity and connection to your employees, helping them work together and solve problems effectively.

 
 
0B78A3.jpg
 
 

About Me

With 20+ years’ experience that started at Mercer HR Consulting, 8 years at CEB (now Gartner), a human capital best practices firm, and extensive experience in leadership roles, facilitating workshops, managing teams, and serving on a non-profit board, I help organizations improve their work culture and accelerate the development of their talent. I partner with leaders to prioritize greater cross-functional collaboration, a non-negotiable in increasingly complex and rapidly changing environments. My clients have described me as a perceptive leader who listens with empathy, quickly pinpoints challenges, and provides clarity on next steps. I’ve been referred to as a ‘Swiss army knife’ of HR/OD/L&D strategies and solutions.

While North Star clarity on strategy is critical in setting an organization on the right path, implementation of program and process solutions is equally critical. I have multi-faceted HR/L&D best practices experience implementing solutions that accelerate people development including:

  • Strategic planning such as aligning performance management, learning and development and total rewards processes

  • Leadership development, including navigating leadership transitions

  • Learning and development strategy, from implementing a professional and manager development curriculum to setting up a corporate learning university

  • Onboarding

  • Organizational development

  • Succession planning

  • Change management

On a personal note, I’ve been married for 15+ years to my husband who is a phenomenal kombucha maker and my biggest cheerleader. I have two beautiful kids that make me laugh everyday, and two dogs I can’t imagine my life without. I love to travel, dance, and connect with others through conversation and shared experiences. I believe that a lifelong curiosity to learn and grow is a continuous source of joy.

Carol Shen

Founder, Start Culture Shift